Frequently Asked Questions
What is FHS and what do you do?
FHS is a person-centered, community-focused, evidence-based company with excellence in service driving our mission. At FHS, we focus on a systematic process of integration encompassing three key areas: education, training, and execution. Our clients receive an extensive organizational review with oversight to improve and sustain diversity and inclusion practices and performances.
Can I book a private seminar/conference for my company?
Yes. The event will be tailored to meet your needs specifically.
What is the onboarding process?
Onboarding starts with a consultation and assessment of what is needed. Although the process will be the same, the needs may be different. Get in touch with an expert for detailed information.
What is the turnaround time for policy revisions?
This depends on the type of revisions required. Completion times will vary based on the need.
How do I make changes to an order I’ve already placed?
Services are changeable through completion. Simply notify your expert.
How do I make sure I’m getting what is actually needed?
Please complete an RFP and provide a detailed description of your needs and expectations. We will respond with a customized proposal that fits your needs.
How do I contact your company if my question isn’t answered here?
Please contact us by email at firstname.lastname@example.org
How can I track my progress?
are available and at your service. We provide a progression track with follow up
dates upon initial contract. You can track your progress with the administrator between progression tracks if needed.
What industries do you specialize in?
At FHS we believe diversity and inclusion is important for all industries, areas, and sectors. Services are tailored to meet the specific needs of each client.
Can you guarantee that your strategy will end diversity issues?
The work of diversity and inclusion is ongoing. FHS is committed to oversight to ensure execution and outcomes.
Do we really need oversight?
Oversight ensures execution and accountability across the board. FHS is here to walk alongside leaders every step of the way.
Why should we hire a consultant to write our policies and procedures instead of doing it ourselves?
Hiring a professional consultant provides the guidance to diversity and inclusion compliance according to state and federal guidelines.
What makes the FHS strategy unique? How will your outcomes be different from the competition?
FHS offers healthy solutions, from initial compliance audits through performance improvement, private management oversight, and team initiatives. Our approach is unbiased and confidential. Our consultants are experts in advising both corporate and individual interest. FHS consulting is designed to ease tension toward a healthy path to diversity issues and prevent unnecessary attrition.
How does the process work? How long does it take?
Different services require different processes. All processes start with an in depth consultation to learn what your needs may be as you see it. Once you decide on the services we will develop a completion track or an ongoing process with a progression track.
Will I agree with everything you say?
disagreement is a benefit of diverse thought and perspective. At FHS we specialize in creating the safe space for difference of opinion and accelerated results.
What happens after you've delivered services?
Based on the services provided you will have the tools necessary to ensure continued success. Diversity and inclusion is an ongoing process and must be viewed in this manner.
How much does all of this cost?
Services vary based on your needs. Complete an RFP for a customized proposal that fits your needs.
How are payments processed?
Invoices are due upon receipt.
What is your refund policy
Refunds are handled on a case by case basis upon careful evaluation. It is our mission to meet the needs of every client with excellence.
Will you sign a non-disclosure agreement?
Confidentiality is at the center of our ethics. If needed, we are more than happy to oblige.
Where are you located, and how do you work with clients outside of your local area?
FHS is a virtual company operating in multiple locations. Our structure is designed to be hands on so we come to you.
Under what circumstances does it make sense for us to hire you?
The best place to start is with an initial consultation. We will answer your questions and you can decide if this services is needed for your organization and if FHS is the best company to provide the services.
What are your qualifications?
We have over 30 years of professional experience in management, diversity, leadership, training and development. We bring relatability to diverse audiences with personal, individual experiences coupled with evidence-based data of proven techniques.
Do you have references?
Yes. References are available upon request for services.
How long will it take to see results?
Results may vary based on the scope of service required. Each service is designed specifically to meet the needs of the client. Therefore, timeframes will vary from one organization to the next.
Is our company at the right stage equipped to be doing this work?
Service is at the forefront of our organization. We are equipped to manage large and small accounts across the globe. Our reputation for excellence inspires us to exceed client expectations.
Is diversity and inclusion training right for us?
Absolutely. Diversity and inclusion is a federal requirement. The extent to which your organization needs changes or even updates should be assessed to determine what is needed.
What is the origin of Fostering Healthy Solution’s name?
In 2017, two professionals embarked on a shared entrepreneurial venture – something that combined service and quality representing their professional talents. The mother-son duo recognized a need for measurable outcomes concerning diversity and inclusion efforts nation-wide, and thus created Fostering Healthy Solutions. Last name Foster and a passion for solving problems effectively are the signature principals behind the name.